QONVEXA

Refund & Delivery Policy

Last updated: 2026-08-21

Delivery

The target delivery timeframe for a completed Website Conversion Audit is communicated before payment, measured from confirmed payment and receipt of the information needed to perform the audit.

Refunds and cancellations

Refund and cancellation terms are confirmed before payment. For questions, contact hello@qonvexa.co.

Duplicate or incorrect charges

If you believe you were charged more than once or charged incorrectly, contact hello@qonvexa.co with the payment email and order details so we can investigate.

Support

For delivery or payment questions, contact hello@qonvexa.co.